Where do I purchase a Fog Free Reflections vanity or in-shower defogger?

When will I receive my order?

Are volume discounts and special trade discounts available?

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Can I install Fog Free Reflections on a framed mirror?

Can Fog Free Reflections be installed in the shower?

Can Fog Free Reflections be installed on an angle or horizontally?

Can multiple Fog Free Reflections units be installed together to defog the entire mirror?

Do Fog Free Reflections units require a thermostat?

Does an electrician have to perform the installation?

Can Fog Free Reflections be wired to a switch other than the one for the bathroom light?

Can I add a plug to the standard dual leads of the Fog Free Reflections unit and then plug it into a clock box outlet?

Can Fog Free Reflections electric wire leads be run through the wall?

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How can I become a Fog Free Reflections distributor?

What support can distributors expect from Fog Free Reflections?

Are Fog Free Reflections units shipped to my central warehouse or individual locations?

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Where is Fog Free Reflections located?

Does Fog Free Reflections appear at industry trade shows and events?

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Are Fog Free Reflections new?

Mirror defoggers, or demisters, have been used in Europe and Asia for more than 15 years. Fog Free Reflections mirror defoggers have been available in Europe and New Zealand for more than 10 years and are now available in North America only through A Bright Idea, Inc.

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What are Fog Free Reflections units constructed of?

A Fog Free Reflections vanity mirror defogger is an ultra-thin, flexible panel composed of micro fine carbon applied between two copper conduits. The carbon and copper elements are double sealed in two sheets of Mylar®. Electrical connections are housed in a UL rated terminal block and connected with a length of approximately five feet of SPT-1 cable. Units can also be provided with Romex Cable at no additional cost, upon request.

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Is a shower model available?

Yes. Fog Free Reflections is available in a model available low voltage model for in-shower applications. The unit is installed flush behind any mounted mirrored tile. It requires a step down transformer, which you can order from us or obtain from your vendor of choice.

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Can I use Fog Free Reflections with my mirror?

Absolutely! In fact, Fog Free Reflections does not even sell or supply mirrors. The Fog Free Reflections defogging units are installed behind the customer’s mirror (or mirrored tile for the in-shower units). Fog Free Reflections vanity defoggers are compatible with all framed and wall-mounted mirrors (not suitable for medicine cabinets). Since Fog Free Reflections units heat to a range between 100-105°F, they are compatible with new and retrofit mirror applications. If you have any questions, please check with your mirror manufacturer.

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Can I use regular cleaning supplies on the mirror?

Yes. Since the Fog Free Reflections unit is mounted behind the mirror using regular glass and mirror cleaners on the mirrored surface of a Fog Free Reflections-equipped mirror is absolutely fine. Just wipe fast, since Fog Free Reflection units will clear your mirror again in a matter of seconds.

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What sizes are available?

Fog Free Reflections vanity mirror defoggers are available in four standard sizes:

• 20" x 14" demisted area  (30 W/120 volts/0.25 amps)
• 20" x 20" demisted area  (50 W/120 volts/0.42 amps)
  
• 20" x 34" demisted area  (70 W/120 volts/0.58 amps)
  
• 20" x 44" demisted area  (90 W/120 volts/0.75 amps)
  

Of course, custom sizes are available upon request. Just contact us for more information. Check out our size selector for help picking a size.

Fog Free Reflections in-shower mirror defoggers are available in one standard size:
4" x 12" demisted area, 8 W, 0.6 amps (step down transformer required)

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How hot does the installed unit get?

Fog Free Reflections vanity and in-shower defoggers heat to a maximum temperature range of 100°-105°F. The mirror is perfectly safe to the touch.

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Are Fog Free Reflections UL listed?

Fog Free Reflections vanity mirror defoggers are certified to UL safety standards by TUV Reinland, a Nationally Approved Testing Laboratory (NATL).

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What is the product life expectancy?

Fog Free Reflections installed in Europe and New Zealand over 10 years ago continue to perform. Since the product is solid state and does not deteriorate over time with normal use, there is no projected life expectancy for an Fog Free Reflections unit. Remember all defoggers come with a full 10 year guarantee if installed properly.

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What is the warranty period?

Fog Free Reflections mirror defoggers comes with a complete 10-year warranty against material defect if installed in accordance with the Fog Free Reflections installation instructions.

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Are similar products available on the market?

Although a few competitive products are currently available in the US, most require the defogger to be mounted directly to the back of mirror which significantly complicates the installation process. Fog Free Reflections can be stapled to the wall, providing easier and more streamlined installation, increased flexibility, and increased contractor efficiency. Fog Free Reflections can also be installed in baths with exterior walls- an application prohibited by other similar products.

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Where do I purchase a Fog Free Reflections vanity or in-shower defogger?

Units are sold through our distributors, online, phone, or fax.
Telephone (toll-free):  877-GET-FOGFREE  (877-438-3643)
Fax (toll-free): 800-215-0145

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When will I receive my order?

Orders are processed and shipped daily from our Union City, California warehouse via UPS or Federal Express. Typical delivery times within the continental US are within three to seven business days from placement of order. Special rush processing is also available.

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Are volume discounts and special trade discounts available?

Yes. Fog Free Reflections offers attractive volume discounts to all customers and special programs to dealers, architects, designers, hoteliers, and other trade professionals. Call us at 877-438-3643 or send us an email for details.

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Can I install Fog Free Reflections on a framed mirror?

Yes. Just remove the frame’s backing and secure the unit to the back of the mirror with double-sided tape (3M Splicing Tape Code 465 or equivalent is recommended).

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Can Fog Free Reflections be installed in the shower?

Yes. Fog Free Reflections makes a special low voltage in-shower unit designed to install flush behind any mounted mirrored tile. In-shower units require a step-down transformer available from Fog Free Reflections or the vendor of your choice.

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Can Fog Free Reflections be installed on an angle or horizontally?

Absolutely. Units can be installed to any orientation. Be as creative as you wish to design interesting patterns of cleared areas surrounded by the uncleared mist. Keep in mind that custom orientation applications may require re-locating the access hole and/or an additional length of properly gauged cable for wiring purposes.

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Can multiple Fog Free Reflections units be installed together to defog the entire mirror?

Yes. However, research shows that most customers prefer to have only a portion of the mirror defogged. Perhaps customers like the contrast of fogged vs. defogged areas because it reinforces the “reward” of the fog free view.

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Do Fog Free Reflections units require a thermostat?

The units do NOT require a thermostat. The units do NOT use a thermostat for operation.

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Does an electrician have to perform the installation?

Installation of the Mylar unit itself (using staples or double stick tape) to the dry wall does not need to be performed by an electrician. However, all wiring and electrical connections should be performed by a licensed electrician to ensure conformance with the National Electrical Code (NEC) as well as applicable state and local codes and ordinances.

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Can Fog Free Reflections be wired to a switch other than the one for the bathroom light?

Absolutely. We recommended Fog Free Reflections be wired to the switch most typically used while the shower is running so the unit is turned on automatically. Of course you can wire it to a separate switch or any other switch you choose, such as an exhaust fan or shower light.

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Can I add a plug to the standard dual leads of the Fog Free Reflections unit and then plug it into a clock box outlet?

We do not recommend altering any Fog Free Reflections product as this may have an adverse affect on safety or the unit’s operation. Any alteration of the product or installation procedure will void the warranty. You may however install a standard wall box directly adjacent to the unit and behind the mirror for easy installation and access.

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Can Fog Free Reflections electric wire leads be run through the wall?

Yes. Fog Free Reflections cable meets the requirements of the National Electrical Code (NEC) and can therefore be run directly through the wall openings. Fog Free Reflections units can be alternatively provided with Romex cable, if desired. Some local codes require that the Fog Free Reflections unit be wired to a standard wall box directly behind the unit and then wired to appropriately rated cable up to the vanity light box (or alternative switch). We recommend you check with your local inspector for local code and ordinance requirements. With approval from your electrical inspector, you can run the Fog Free Reflections cable directly through the wall to a flush box at the vanity mirror. Approximately five feet cable is included with each Fog Free Reflections unit.

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Can I install Fog Free Reflections with a dimmer switch?

It depends. Connecting Fog Free Reflections on a circuit with a dimmer switch can be done with a restricting voltage dimmer, but will affect the defogger's performance. Most residential dimmer switches function by restricting voltage. Operating Fog Free Reflection with a restricting voltage dimmer would require longer to warm an for some dimmed settings, the temperature may not effectively clear the mirror. some newer dimmers use an electronic circuit to control lighting. An electronic dimmer may not interpret the Fog Free Reflections unit as a lighting load and may not perform properly. Therefore we recommend that units not be installed with electronic dimmers and only be installed with voltage dimmers when the limitations are understood.

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How can I become a Fog Free Reflections distributor?

Just call our business development department at 877-438-3643 or send us an email and we’ll provide you all the information you need. If you leave a message, your call will be returned within two business days.

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What support can distributors expect from Fog Free Reflections?

We value the strong and mutually rewarding relationships we enjoy with our distribution partners. Fog Free Reflections is committed to providing generous sales incentives, discounts, sales support and training. In addition, we provide brochures (downloadable and hard copies) and in-store displays. Let us know what you need, and we’ll do our best to make it happen.

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Are Fog Free Reflections units shipped to my central warehouse or individual locations?

We will ship the units wherever you prefer – to a warehouse, individual store locations, or directly to your designer, builder, remodeler, or end customer. The choice is yours.

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Where is Fog Free Reflections Located?

Corporate Office:
29630 Union City Boulevard
Union City, CA  94587
Toll Free:  877-438-3643
Fax:  800-215-0145
E-mail: Info at ABI Products

Sales and Marketing:
107-C Executive Drive
Dulles, VA 20166
Toll Free:  877-438-3643
Fax:  703-787-8758

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Does Fog Free Reflections appear at industry trade shows and events?

Yes! Fog Free Reflections actively participates in the industry's major trade shows and events. We welcome the opportunities these events offer to meet with potential and existing customers and distributors. Please join us at one of our upcoming trade shows.

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